Frequently Asked Questions

Everything you need to know about your Knot & Rope Supply orders.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on all unworn items in their original packaging. Please note that custom-made or personalized pieces are final sale.

Are your materials ethically sourced?

Yes, Knot & Rope Supply is committed to sustainability. We use recycled metals and ethically harvested fibers to ensure our fashion pieces are as kind to the planet as they are to your wardrobe.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.